Steps to take to easily enter address information in DBS' online permit application and a listing of on-site customer orientation sessions explaining online application procedures.

Contractor Orientation Seminars of Online System
Try to Attend

We realize there will be many questions regarding changes associated with our conversion to the new Customer Access System (CAS) and its online features available through the eTRAKiT ™ user interface. We have attempted to anticipate and address these issues through the information links below.

For state licensees to Login to the online CAS system enter your EXACT license number with dashes.
Examples: ELE-C-42 or PLB-C-11300 or HVC-C-658
Search for your name or company if you are unsure of your exact license number.

If we have not addressed an issue that is important to you or if you have suggestions that will help us make this information page more useful, please contact our Public Information Officer by email at bill.hatch@dbs.idaho.gov or call 208-332-7121.

Below are some of the new system features. By clicking these topics you will be taken to information on how to use them.

• Permit application procedures
• Requesting inspections – Automated phone system
• Inspection Types and Codes
• Frequently Asked Questions (FAQ)